Rest Assured
Welcome to NurseCom, where our team has served healthcare providers to manage their patients' calls for more than 25 years.
Seamless Telephone Nurse Triage Solutions
Our mission is simple: to enhance the quality of life for your team members and those they serve.
In 2024 NurseCom proudly celebrated our 25th anniversary. Reaching this milestone is a testament to our team's commitment to delivering outstanding clinical and customer care across the nation. Our dedicated team members alleviate the burden of after-hours calls for our clients, ensuring that healthcare professionals can enjoy a better work-life balance.
With a reliable clinical call resolution rate of over 95%, we successfully address patient issues minimizing the need to engage your on-call staff. Our Registered Nurses, Infusion Pump Technicians, and Customer Care Specialists are at the ready 24/7 to provide compassionate care and expert clinical intervention. NurseCom bridges the healthcare delivery gap ensuring seamless communication and support for patients from coast to coast.
Your Trusted After Hours Medical Support Partner
How You Benefit from Partnering with NurseCom
Hiring Incentive and Retention
Our enhanced remote care approach provided to the callers will have your staff feeling even more valued in the workplace and provide them with the quality of work-life balance they deserve. NurseCom will only contact your staff using your customized protocols, easing the burden and cost of your on-call employees. Non-urgent matters are entered into your EMR for follow up next business day promoting continuity of care and communication.
Cost Savings and Containment
NurseCom tailors a fixed hourly rate based on your volume and census. This allows for predictable budget planning. Outsourcing your calls to NurseCom mitigates staff overtime and expensive overhead costs. It also eliminates the time and burden spent on replacing shift call outs. This added time to your day allows your staff to focus on what truly matters: delivering exceptional, revenue-generating tasks during normal business hours.
Proven Results and Accountability
NurseCom provides statistical reports detailing the positive impact our services has on your operation. These reports demonstrate and allow you to review the quality of service, optimal patient outcomes, and opportunity for internal containment. Our Administrative and Leadership Teams work closely with you to ensure our work accurately reflects your organization's values and priorities. Rest assured.
Ready to Discover the NurseCom Difference?
See how NurseCom's 25+ years of Telenurse services experience can benefit your business.
The NurseCom family invites you to join our mission in providing solutions for a healthier, happier after-hours experience for your staff and callers. Let's elevate the standard of patient care together one call at a time!